It is intended to be centrally managed via the Symantec Endpoint Encryption Management Server product, which must be hosted in an Active Directory domain. Unlike some other vendors, Symantec makes a single version of its Endpoint Encryption software. WARNING: RemoveSymantecMacFiles/SymantecRemovalTool will remove ALL Symantec products from a Mac.The Symantec Endpoint Encryption product was first released in October 2014, replacing the Symantec Drive Encryption product.
More information and instructions for use can be found in the document Remove Symantec software for Mac OS using RemoveSymantecMacFiles. The RemoveSymantecMacFiles utility will remove all files and folders related to the Mac client install. You can find more information about SymantecRemovalTool by visiting the appropriate section in Remove Symantec software for Mac OS using RemoveSymantecMacFiles. You can accomplish removing a large number of clients at once by using the SymantecRemovalTool in conjunction with a remote management system like Apple Remote Desktop.
Removal from a single client or small group of clientsĪs of version 14, you can uninstall directly on the Mac. Removing the Symantec Endpoint Protection client from Mac computers requires different methods and tools. For this utility, see Uninstalling Symantec Endpoint Protection with the CleanWipe removal tool.
The CleanWipe utility is intended for use only when uninstalling Symantec Endpoint Protection from the Windows control panel fails. Sometimes the recommended and preferred methods for uninstalling Symantec Endpoint Protection fail or do not work as expected. What to do when conventional uninstall methods fail If it becomes necessary to uninstall and reinstall the Symantec Endpoint Protection Manager without preparing in advance for disaster recovery, it is possible to reconnect existing Symantec Endpoint Protection clients to a new manager installation.
The recommended method is to use the standard Windows uninstall method.Ĭonnecting existing clients to a new or reinstalled Symantec Endpoint Protection Manager Removing the Symantec Endpoint Protection Manager For information on preparing for disaster recovery, see Disaster recovery best practices If you need to uninstall the Symantec Endpoint Protection Manager, making these preparations in advance makes it easier to reconnect with existing clients and use previously configured policies when you reinstall. You should back up the Symantec Endpoint Protection Manager using disaster recovery procedures. Backing up the Symantec Endpoint Protection Manager The following table lists topics that are related to this process. The Symantec Endpoint Protection Manager uninstall is fairly straightforward and should be done on a per-manager basis. Symantec Endpoint Protection Manager (SEPM) uninstall Instructions for doing this can also be found in Add or remove features to existing Endpoint Protection clients. You can use the Symantec Endpoint Protection Manager (enterprise edition only) to modify the installation features on an entire group. Removing components from multiple clients You can find more information by visiting Add or remove features to existing Endpoint Protection clients.
You can modify the installation for managed or unmanaged clients using Add or Remove Programs, or Programs and Features. It is possible to remove specific components from a Symantec Endpoint Protection client without the need to fully uninstall and reinstall.
Here are the recommended methods for uninstalling the Symantec Endpoint Protection client.